Privacy Policy

1. Information We Collect

Spectrum Foodservices collects information to provide better services to our business customers. The types of information we collect include:

• Business information (company name, tax ID, business address)
• Contact information (name, email, phone number)
• Account credentials (username and encrypted password)
• Order history and preferences
• Payment information (processed securely through our payment partners)
• Equipment service records and warranty registrations

2. How We Use Your Information

We use the collected information to:

• Process and fulfill equipment orders
• Provide customer support and warranty services
• Send order confirmations and shipping updates
• Communicate about new products and promotions (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With manufacturers to process warranty claims
• With shipping partners to deliver your orders
• With service technicians for equipment installation or repair
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Limited access to personal information by employees
• Regular security audits and assessments

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These help us:

• Remember your login information
• Keep items in your shopping cart
• Analyze website traffic and usage patterns
• Personalize your shopping experience

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Export your data in a portable format

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.